The Accessibility for Ontarians with Disabilities Act, 2005 provides for development of standards for accessibility in the workplace. The AODA sets out standards for customer service, information and communication, transportation, employment and the built environment.  Every employer in Ontario will be required to meet these standards within the next few years (the timelines vary for public and private employers).  This webtip will outline the specific standards that are currently available. It will provide details of how to meet your obligations depending on the size of your organization.  The first customer service regulations were approved in January 2008... are you ready? Review this webtip to find out how you can be prepared.