Mental Health issues cost Canadian employers a whopping $1.5 billion dollars a year. A recent report completed by the World Federation of Mental Health indicated that 37.5% of Canadians report a psychiatric condition (WFMH, 2000). Disability insurers indicate that mental health claims are rising at a rate of 10% a year. Recent surveys of Canadian employees have indicated that employee morale and productivity has reduced by 10-15% since the September 11, 2001 tragedy. This webtip provides the 12 steps of the world federation of mental health and how to apply them in your workplace.