Many recent cases presented to the Human Rights Tribunals focus on whether an employer has breached provisions identifying that "A person must not.....discriminate against a person regarding employment or any term or condition of employment...because of...physical or mental disability" (Ontario Human Rights Code). One case itemizes the importance of making a genuine offer of accommodation that, as an employer, all options of accommodation have been explored in a proactive manner. This webtip will examine the duty to accommodate and process for examining doctors' notes that impact the ability to manage shiftwork.